Privacy Policy

Commercial Vermin Control (CVC)
Effective Date: 17/07/2025

Introduction

At Commercial Vermin Control (CVC), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Australian privacy laws.

What Information We Collect

We may collect the following types of personal information:

Full name
Business name
Contact details (email address, phone number, address)
Payment information
Service-related information
Website usage data (via cookies and analytics tools)

How We Collect Your Information

We collect information through:

Online forms on our website
Phone or email enquiries
Bookings and service agreements
On-site assessments
Cookies and tracking technologies (e.g., Google Analytics)

Why We Collect Your Information

We collect and use your information to:

Provide pest control services
Respond to enquiries and provide quotes
Process payments and invoices
Improve our services and customer experience
Comply with legal and regulatory obligations
Send important updates, confirmations, or promotional offers (you can opt out at any time)

How We Store and Protect Your Data

Your personal data is stored securely using trusted platforms and industry-standard security measures. Access is restricted to authorised personnel only. We take reasonable steps to prevent unauthorised access, loss, misuse, or disclosure.

Disclosure to Third Parties

We do not sell your personal data. We may share information with:

Service providers (e.g., payment processors or booking software)
Legal or regulatory bodies, when required by law

All third parties are required to handle your data securely and only for the purpose provided.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete data
Withdraw consent or request deletion of your data, where legally applicable
Opt out of direct marketing communications at any time

To exercise your rights, contact us at:
📧 info@commercialvermincontrol.com.au

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and measure performance. You can manage or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Need more information?
If you have any questions or concerns about your privacy or how your data is handled, please contact us directly.